Absence.cloud Absence UPA Tracker
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Built for SMBs in Australia

Spot the absence patterns before they cost you good people.

Absence replaces your spreadsheet with a faster way to log unplanned absences against the NES 10-day allowance, run return-to-work conversations on time, and surface the patterns that quietly drain engagement.

No credit card. Privacy Act 1988 compliant.

5 min
to log a UPA & close the RTW
30%
fewer repeat absences after RTW interviews ΒΉ
A$3,608
avg yearly cost per employee, Australia Β²

Unplanned absence is the most reliable early-warning signal you have.

It's also the one most SMBs in Australia ignore. Spreadsheets get out of date. Return-to-work conversations slip. The same patterns repeat. And the people you can't afford to lose start checking out.

A$30B

Estimated annual cost of absenteeism to the Australian economy. Β³

#1

Leading early-warning sign of voluntary attrition. UPA patterns shift months before someone hands in their notice β€” visible in the data, if you're watching. ⁴

6–9 months

Salary cost to replace a single mid-level employee who decides to leave. ⁡

The link to engagement is direct.

  • Frequent short absences are the strongest leading indicator of voluntary attrition β€” months before someone hands in their notice.
  • Each missed return-to-work conversation roughly doubles the chance of a repeat absence in the same quarter.
  • Employees who pick up the slack week after week are 3Γ— more likely to disengage themselves.
  • Patterns hidden in a spreadsheet stay hidden. Patterns surfaced in a chart get acted on.

"We had three Monday-only absences from the same person across two months β€” none of us spotted it. By the time we did, they'd already accepted another job. We won't make that mistake again."

Sarah Tran
Operations Manager, 28-person logistics team, Western Sydney

Three things, done well.

No bloated HR suite. No 90-day implementation. Absence does the parts of absence management that actually move the needle.

1

Capture in seconds

A searchable employee dropdown, today's date pre-filled, multi-day ranges, and a reason category. From phone call to logged record in under 30 seconds.

2

Close the loop

Every UPA gets a return-to-work tickbox. The dashboard surfaces who's pending. One click marks RTW done and any open follow-up β€” with notes attached for the record.

3

See the pattern

Day-of-week heatmaps, % of NES 10-day allowance used, reason trends, per team-leader filters. The recurring Monday absence stops being invisible.

Built for the people doing the work.

Designed with operations managers and team leaders, not for HR audits. Every feature earns its place.

One-click multi-day entries

Pick a start and end date. Weekends are skipped by default. One UPA submission, five clean records.

Return-to-work queue

Pending RTWs surface on the dashboard with inline tick + notes. Don't lose track of the second conversation.

Day-of-week pattern detection

Per-employee weekday heatmaps. The recurring Monday or Friday becomes obvious at a glance.

Statutory allowance tracking

Defaults to the NES 10-day allowance and pro-rates by hire date for new starters and part-timers. Set any custom allowance to match your policy.

Sensitive flagging

Mental health, bereavement, harassment β€” flag the conversation and the notes are masked from non-admin views and exports.

Team-leader scoping

Assign each employee to a reporting team leader. Filter every report and queue by team in one click.

CSV export & audit trail

Every entry is timestamped with who logged it. CSV export for payroll, board reports or Fair Work record-keeping, with sensitive notes redacted for non-admins.

Role-based access

Admins see everything. Team Leaders log UPAs and run reports. Built-in CSRF, password hashing, secure session cookies.

5-minute setup

Import your employee list from your existing spreadsheet. Start logging the same day. No consultants, no implementation fee.

Free guide

The 7-step return-to-work conversation that actually retains people.

A one-page script aligned to Fair Work guidance, sample questions, and three real-world examples from Australian SMB managers. Free PDF, no fluff.

No spam. Unsubscribe with one click.

Pricing that scales with your headcount.

All prices in A$, inc GST. Save 20% with annual billing. Cancel anytime.

Starter

Up to 20
A$39 / mo, inc GST

Billed monthly Β· A$374/yr when billed annually

For small teams ready to graduate from spreadsheets.

  • βœ“ Up to 20 employees
  • βœ“ Unlimited UPA records
  • βœ“ Return-to-work queue
  • βœ“ Day-of-week reports
  • βœ“ Unlimited team-leader users
  • βœ“ CSV export
Subscribe

Growth

Up to 50
A$65 / mo, inc GST

Billed monthly Β· A$624/yr when billed annually

For growing operations where patterns are starting to bite.

  • βœ“ Up to 50 employees
  • βœ“ Everything in Starter
  • βœ“ NES-aligned pro-rated allowance
  • βœ“ Team-leader filtered reports
  • βœ“ Multi-day absence entries
  • βœ“ Email reminders for open RTWs
Start 14-day trial
Most popular

Pro

Up to 100
A$89 / mo, inc GST

Billed monthly Β· A$854/yr when billed annually

Everything you need to run absence well across a mid-sized team.

  • βœ“ Up to 100 employees
  • βœ“ Everything in Growth
  • βœ“ Sensitive flagging & redaction
  • βœ“ Role-based access controls
  • βœ“ Branded reports & exports
  • βœ“ Priority support (AEST business hours)
Start 14-day trial

Scale

Up to 300
A$149 / mo, inc GST

Billed monthly Β· A$1,430/yr when billed annually

For multi-site operations and larger SMBs running serious headcount.

  • βœ“ Up to 300 employees
  • βœ“ Everything in Pro
  • βœ“ Multi-site / multi-team scoping
  • βœ“ Bulk CSV import & history migration
  • βœ“ Onboarding call & setup support
  • βœ“ Quarterly absence trends review
Start 14-day trial

Free

No card needed

Up to 5 employees Β· forever. UPA records, return-to-work tracking, CSV export.

Start free

Enterprise

SLA & SSO

300+ employees, SSO, self-hosted, DPA & HRIS integrations. Custom pricing.

Talk to sales

All Customer Data is stored in Australia. All plans include unlimited UPA records, CSV export, and our security baseline (CSRF, password hashing, role-based access). GST included for Australian customers.

Questions we get a lot.

What exactly is a UPA?
UPA stands for Unplanned Absence β€” any sick day, no-show, or short-notice time off taken under personal/carer's leave that wasn't booked as annual leave in advance. It's the leading indicator most teams under-track.
Is my data safe? Where is it stored?
Yes. Data is encrypted in transit (TLS) and at rest, and stored in Australia β€” your employee data never leaves Australia in the ordinary course. We're built for the Privacy Act 1988 and the Australian Privacy Principles, including the Notifiable Data Breaches scheme. Sensitive notes are masked from non-admin users in both the UI and CSV exports. Enterprise customers can self-host on their own infrastructure. Data Processing Agreement available on request.
Can I match my country's statutory leave entitlement?
Yes β€” the default is the NES 10-day allowance, and you can override the global allowance to suit awards, state/provincial rules, or generous internal policies. The system pro-rates automatically by hire date for current-year hires. Part-time pro-rating is on the roadmap.
Can I import from my existing spreadsheet?
The fastest path is to import your employee list (name, email, hire date, team leader) from a CSV. Historical UPA records can be imported too β€” we'll do the first one with you on a 20-minute call (AEST business hours).
Do I need to be HR-trained to use this?
No. Absence is designed for operations managers and team leaders running 5–100 person teams. The interface is opinionated β€” it tells you what to do next, not just where the data lives.
What happens after the 14-day Pro trial?
Your account drops back to the Free tier β€” your data is preserved. If you have more than 5 employees by then you'll be prompted to upgrade or to archive employees down to the free limit. We never lock data behind a paywall.
Can we cancel anytime? Are there any lock-in contracts?
No lock-in. Monthly plans cancel anytime from your settings page. Annual plans are pro-rated and you keep access through the end of the period. No phone calls, no retention scripts.

Stop spotting the pattern in the exit interview.

Free for teams of 5. Set up in 5 minutes. No credit card. We'll be there if you need help β€” and out of your way if you don't.

Up to 5 employees free, forever. Upgrade only when you grow.

Start free β†’